Please see below information on this service degradation. We shall post updates on this landing page every 2 hours and will send a final email upon it's resolution.
Who
Impacted Customer Solutions: All Porthos and North America APNs service types
Impacted Services: Data connectivity
When
Start: Wednesday, June 05, 2024 11:11 UTC / Wednesday, June 05, 2024 07:11 EDT(UTC-4)
End: Wednesday, June 05, 2024 12:41 UTC / Wednesday, June 05, 2024 08:41 EDT(UTC-4)
What
Description: KORE engineers have detected a service degradation impacting service types for all Porthos and North America APNs.During this service degradation, there will be data service interruptions. Our engineers are actively investigating the issue and working to resolve the issue as soon as possible.
RESOLUTION: Service degradation has been resolved and services have been fully restored. KORE engineers monitored and confirmed stability.
Should you experience any problems after the degradation is resolved, please submit a ticket.
